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FAQ

How to use iiiF150 phones custom buttons?

This button allows you to open a specific application when you click or double-click the "programmable" button.

Start to enter the settings menu, scroll down to "Smart Assist" and open the button customization options;

Click or double-click to enter the setting shortcut operation to open the menu list;

Click and click to launch 10 arbitrary tools in the toolbox, such as (magnifying glass, compass, etc.)

Double-click to set to open any application in the phone;

Note: Only one option can be used at a time.

 

What are the IP and MIL SPEC ratings of the iiiF150 NEO Rugged Phone?

IP stands for "Ingress Protection". The protection grade of iiiF150 Rugged Phone is IP68. The "6" in this level refers to the dustproof level. This phone is rated as "dust-proof", which means that as long as all port covers are closed properly, dust can be completely prevented from intruding.

The "8" in the rating refers to the ability of the phone to be immersed in water. As long as all port covers are properly closed, the iiiF150 mobile phone can be immersed in water up to 1.5m deep for 8 hours.

The MIL-SPEC rating of the iiiF150 Rugged Phone is MIL SPEC 810G, which enables the iiiF150 Rugged Phone to have a fall-proof rating of "6", dustproof (when all port covers are properly closed), and shockproof (category 4-truck/trailer-fixed cargo).

 

Where can I buy iiiF150 Phones?

iiiF150 Phones can be purchased through this Website Store, AliExpress Store, Amazon Store etc.

 

What should I do if the device displays message "No Service"?

This may be displayed if you are in an area that is not covered by your Network provider, or if you are in an area of poor reception for example an enclosed area.

No service will be displayed on your screen until the situation is resolved by relocating to an area of service.

If this problem persists when in a known good service location, contact your Network provider to ensure there are no restrictions on service or your SIM services.

 

How to solve the problem of poor sound quality?

There are many factors that affect the audio performance of the device:

The most common cause of poor sound quality is water in the microphone or speaker.

If the earpiece or speaker is immersed in water, throw the water out toward the speaker and wait for the microphone and speaker to dry before returning to normal function.

You or other people you are talking to may be in an area with poor signal. Try to move to a different area.

There may be dust/debris on the microphone or speaker. If so, please clean your equipment.

 

 

What should I do if I have reception/signal problems?

Poor call quality:

Please check if the volume of the device is adjusted to an acceptable and comfortable level.

When the device is used in areas with poor signals, such as near high-rise buildings or basements, the call quality may be adversely affected.

When using this device during peak hours and other periods with high call intensity, network congestion may lead to call failure/poor call quality.

notes:

If you are in an area with poor reception/signal, your standby time may be shorter than usual. This is because your device regularly searches for better signals, which consumes battery.

 

What does the Message "Insert SIM card" indicate?

This message may appear if your device does not recognize the SIM card.

Make sure that you have correctly inserted the SIM card.

Clean the metal side of the SIM card with a dry cloth.

If the SIM card still not being recognized, please contact your Network provider to ensure the SIM card has been enabled or to check if they have any further instructions.

 

 

               

How can I back up data to an external storage device?

To transfer files from your phone to PC / Mac:

Connect your iiiF150 Phone to your PC / Mac via USB cable.

On the iiiF150 Phone notification tray, tap the "Use USB to" notification and select "Transfer files".

The iiiF150 Phone will now be visible on the PC / Mac.

Open the iiiF150 Phone via the PC / Mac to explore files.

Copy over anything to the PC / Mac that you wish to back-up.

Note: Alternatively, backup to a MicroSD™ card by inserting one into the iiiF150 Phone. Copy files to it using your chosen file explorer app.

 

How can I transfer data to another device via Bluetooth (for example an image)?

Locate the file that you wish to share on your device.

If you only want to send one item, for example a photograph, tap on it and then tap the share icon.

Select the Bluetooth sharing option.

Choose which Bluetooth enabled device to send the file to.

Accept the incoming file on the target device.

 

How do I know what device updates are available, and how do I check if I have the latest software?

Note: When a new reminder/software is available, a notification will be sent to all iiiF150 phone devices.

On the home screen, an icon will be displayed in the notification panel. When the icon appears, you can choose to select the notification panel.

Manual update:

Enter the settings menu.

Scroll to the bottom of this screen and select "System."

Select the "System Update" option.

Select the "Check for Updates" option and follow the prompts.

Note: Before updating the system, the device should be fully charged and ensure that the network is in good condition

 

The sound quality is poor after being immersed in water, how can I solve it?

First throw the equipment out of the ice in the same direction

To reset the device, press and hold the power button for about 10 seconds/until you feel a vibration.

The device will now turn on, operate, and charge as expected..

 

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